Keeping your account profile up to date helps Boldteq communicate with you effectively and ensures smoother collaboration. This article explains how to update your profile information, what details you can change, and what to do if something cannot be edited.
How to Update Your Account Profile
Follow these simple steps to update your Boldteq account profile.
Step 1: Log In to Your Account
-
Go to the Boldteq login page
-
Enter your registered email address and password
Step 2: Open Your Profile Settings
-
Click on your profile icon or name in the top-right corner
-
Select Account Settings or Profile from the menu
Step 3: Update Your Profile Information
You can update the following details:
-
Full Name
-
Company Name
-
Job Title
-
Email Address (if editable)
-
Phone number (if applicable)
Make sure all details are accurate and up to date.
Step 4: Save Your Changes
-
Click Save or Update Profile
-
You should see a confirmation message once your changes are saved
If you don’t see a confirmation, refresh the page and check again.
What Information Can Be Updated?
✔ Name
✔ Company details
✔ Job title
✔ Contact information
These updates take effect immediately in most cases.
What Information Cannot Be Changed?
Some details may be restricted for security or billing reasons, such as:
-
Primary account email (in some cases)
-
Account role or permissions
-
Subscription or billing ownership
If you need to update restricted information, contact Boldteq support.
Common Issues & Quick Fixes
Changes Are Not Saving
-
Refresh the page and try again
-
Ensure all required fields are filled
-
Try using a different browser or incognito mode
Email Address Cannot Be Updated
-
This may be linked to account security or billing
-
Contact support for assistance
I Don’t See the Profile Option
-
Ensure you are logged in with the correct account
-
Check if your role has permission to edit profile details
Best Practices
-
Keep your contact details current
-
Update job title or company name after internal changes
-
Review your profile periodically to avoid communication issues
Need Help Updating Your Profile?
If you’re unable to update your profile or need help with restricted fields, contact Boldteq support with the following information:
-
Registered email address
-
Details you want to update
-
Screenshot (if applicable)
Email: [email protected] Or start a chat from our website
Summary
Updating your Boldteq account profile is quick and easy. Keeping your information accurate ensures better communication, faster support, and a smoother working relationship.